Online Communication Tools

• Joining Online Meetings
• Audio & Video Setup
• Using Non-Verbal Communication Tools
• Practicing Meeting Etiquette
• Engaging with Interactive Tools
• Collaborating During Meetings
• Sharing Your Screen
• Presenter Tools & Spotlighting

Overview of M365

• Navigating the Microsoft 365 Dashboard
• Overview of Core Microsoft 365 Apps
• SharePoint vs OneDrive: What’s the Difference?
• Managing Files in OneDrive
• Finding & Searching for Documents
• Sharing & Collaborating on Files
• Using Office Apps in the Browser vs Desktop
• Getting Started with OneNote
• Managing Tasks with Microsoft Planner

Teams All User

• Understanding Teams Structure
• Desktop vs Web applications
• Files & Collaboration
• Communication Essentials
• Meetings & Presentations

Teams Owners

• Understanding Teams Structure
• Managing Notifications & Settings
• Files & Collaboration
• Communication Essentials
• Meetings & Presentations

Outlook

• Writing & Styling Emails
• Using Message Features & Attachments
• Adjusting Email Format & Personal Signatures
• Sorting, Filing & Retrieving Emails
• Automating Email Management
• Managing Your Calendar & Appointments
• Scheduling & Replying to Meetings
• Tracking Tasks & To-Do Items
• Building Your Contact List & Using Categories

PowerPoint Essentials

• Building a Presentation
• Navigating PowerPoint Views
• Applying Slide Layouts
• Using Themes & Templates
• Formatting Slides & Content
• Working with Images & Graphics
• Adding Charts & Visual Data
• Preparing to Print or Share

PowerPoint Advanced

• Designing Custom Presentation Themes
• Mastering Slide Masters
• Working with Tables
• Enhancing Slides with Transitions
• Animating Slide Content
• Inserting Media & External Files
• Setting Up for Presentation Delivery
• Using Presenter Tools Effectively

Word Essentials

• Text Formatting Essentials
• Managing Lists & Numbering
• Paragraph & Indentation Control
• Page Layout & Cover Pages
• Headers, Footers & Page Numbers
• Working with Tables
• Preparing Documents for Printing

Word Intermediate

• Using Columns for Layout
• Creating & Customizing Styles
• Applying Themes & Design Elements
• Inserting & Editing Visual Elements
• Styling Tables for Clarity
• Using Mail Merge for Mass Communication
• Tracking Document Changes

Word Advanced

• Controlling Document Sections
• Organizing with Outline View & Master Documents
• Linking with Cross-References
• Generating Tables of Contents & Indexes
• Adding Footnotes & Endnotes
• Creating Interactive Forms
• Securing & Protecting Documents

Excel Essentials

• Creating & Navigating Spreadsheets
• Editing & Formatting Cells
• Using Formulas for Calculations
• Applying Essential Functions
• Sorting & Filtering Data
• Visualizing Data with Charts
• Working with Excel Tables
• Setting Up & Printing Worksheets

Excel Intermediate

• Highlighting Data with Conditional Formatting
• Visualizing Trends with Sparklines
• Using Intermediate Excel Functions
• Naming Ranges & Auditing Formulas
• Summarizing Data with PivotTables
• Protecting Your Worksheets

Excel Advanced

• Summarizing Data with Subtotals
• Filtering with Advanced Criteria
• Using Advanced Excel Functions
• Grouping & Outlining Data
• Validating & Consolidating Data
• Exploring ‘What-If’ Analysis Tools

SharePoint User

• Getting Started with SharePoint Online
• Comparing SharePoint & OneDrive for Business
• Navigating & Searching in SharePoint
• Understanding Lists & Libraries
• Uploading & Creating Content
• Using Metadata for Organization
• Managing Document Check-Out & Check-In
• Tracking Document Versions
• 9. Customizing Views & Filters

SharePoint Administrator

• Understanding SharePoint Site Structure
• Creating and Managing Subsites
• Managing Permissions and Access
• Automating with Workflows
• Customizing Metadata Columns
• Using Document Sets
• Configuring Library Settings
• Creating and Using List Apps

SharePoint Web Page Editing

• Choosing the Right Site Template
• Customizing Site Appearance & Navigation
• Creating & Publishing Pages
• Structuring Content with Section Layouts
• Adding & Editing Web Parts
• Using Rich Content Types on Pages
• Creating a Wiki Library

Project Essentials

• Setting Start Dates & Calendar Options
• Navigating Views & Tables
• Adding Tasks with Scheduling Options
• Creating Summary & Subtasks
• Managing Task Dependencies & Timing
• Using Constraints & Deadlines Wisely
• Applying Baselines & Viewing Critical Path
• Updating & Tracking Project Progress
• Organizing & Reviewing Tasks
• Formatting, Printing & Reporting

Project Advanced

• Understanding Resource Types
• Entering & Managing Resources
• Assigning Resources to Tasks
• Using Task Types & Effort-Driven Scheduling
• Viewing Assignments & Workload
• Applying Work Contours
• Tracking & Updating Project Costs
• Customizing Reports & Exporting Data

Overview of Microsoft Copilot

• Introduction to Microsoft Copilot
• Where to Access Copilot
• How to Interact with Copilot
• Copilot in Action: Live Examples
• Why Use Copilot? Key Benefits
• Limitations & Responsible Use
• Tips for Getting Started

Other course offerings

Webinars

• Best Practice Tips for Webinar Hosting
• Running Successful Online Meetings
• Maximising Engagement in the Virtual World
• Plus many other short, focused sessions on making the most of your virtual delivery.